Using Jira Service Desk

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Using Jira Service Desk. If you are after an introductory high-level view of the JIRA REST APIs then the best place to start is the JIRA REST API home. To watch an issue click on the word watch in the issue window and if you want to see who is watching your issues you have to click on the number in brackets.

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Did you have JIRA Software right. As such there is a natural overlap in functionality between what is provided by JIRA Service Desk and what is provided by the JIRA platform. Including them the service-desk-users role in Jira Service Management Server see licensing and application access.

Only Jira administrators can create projects.

It is built for IT support and internal business teams it empowers teams to track prioritize and resolve service requests all in one place. You can specify criteria that you cant define in the quick or basic searches the ORDER BY clause for example. Jira Service Desk is a solid help desk entry for midsize and even large businesses. If you are after an introductory high-level view of the JIRA REST APIs then the best place to start is the JIRA REST API home.